Question 1

Can I set up an appointment?

Accepted Answer

The only service that we offer appointments for is the road test.  All other services are offered on a walk-in basis.  We do not do appointments as we have found that walk-ins allow the community to receive the requested service in a more expeditious manner compared to the appointment model.  Please be aware that lines can be long at times and they form early.  As a way to make the wait a little more comfortable, we suggest that either you leave your number with us on the sign in sheet when you first come in so that you can wait in a comfortable place (car, local business or home if you live within a 20 minute radius of the office). We also ask that people do not congregate near the bank.  The bank manager has asked us to inform our patrons that for security reasons, he needs to have the area in front of his window and door to have an unobstructed view.

Question 2

What services do you provide?

Accepted Answer

A concise list of services can be found on our services page.

Question 3

What documents are required for a state issued driver's license/Travel ID?

Accepted Answer

In addition to your current driver's license, a list of needed documents is provided below.
 
1. Proof of identity
Bring ONE of the following items:
Birth certificate. (laminated birth certificates and birth certificates with extract or transcript recorded on them will not be accepted).
U.S. Passport.
Passport card.
2. Proof of Social Security Number (newly required for all applicants)
Bring ONE of the following items:
Social Security card. (laminated Social Security cards will not be accepted)
3. Proof of Arizona residency (not required for new drivers)
Bring TWO forms of mail showing your current address (the following are examples):
Utility bill.
Credit card statement.
Bank statement.
Both forms of mail must have the identical address, but from different senders.

Question 4

Do I require emissions for my vehicle before registering it?

Accepted Answer

If the address where the vehicle is kept is in or near Maricopa County or other densely populated areas of AZ, yes.  The further away from a dense population the address is located, the possibity goes down.  In this instance, please call either office to find out offically if the emissions test is required.  Testing location addresses are located at the web site myazcar.com.

Question 5

What documents do I need to register my out of state vehicle?

Accepted Answer

The following are a list of required documents:
1. Current registration or title
2. Passed emissions test results.  Please reference the Q and A above for when emissions tests are required.

Question 6

Can I provide digital copies of my registration, title, bill of sale, etc?

Accepted Answer

The short answer is no.  As all documents need to be entered into the MVD system for record keeping, the only way that we can enter the documents is by scanning the documents.  This is the state's policy to prevent malware viruses from being uploaded with your digital documents.  We do have the means to receive email.  We can in turn print out all documents needed at service fee of $5/sheet printed.

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Approved ADOT Third Party MVD

Queen Creek (480) 677-3132

Florence (520) 788-6014

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